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Craigie M, Loader B, Burrows R, Muncer S
Reliability of Health Information on the Internet: An Examination of
Experts' Ratings
Journal of Medical Internet Research 2002;4(1):e2
ABSTRACT
Background: The use of medical experts in rating the content of
health-related sites on the Internet has flourished in recent years. In this
research, it has been common practice to use a single medical expert to rate
the content of the Web sites.
In many cases, the expert has rated the
Internet health information as poor, and even potentially dangerous.
However, one problem with this approach is that there is no guarantee that
other medical experts will rate the sites in a similar manner.
Objectives: The aim was to assess the reliability of medical experts'
judgments of threads in an Internet newsgroup related to a common disease. A
secondary aim was to show the limitations of commonly-used statistics for
measuring reliability (eg, kappa).
Method: The participants in this study were 5 medical doctors, who worked in
a specialist unit dedicated to the treatment of the disease. They each rated
the information contained in newsgroup threads using a 6-point scale
designed by the experts themselves.
Their ratings were analyzed for
reliability using a number of statistics: Cohen's kappa, gamma, Kendall's W,
and Cronbach's alpha.
Results: Reliability was absent for ratings of questions, and low for
ratings of responses. The various measures of reliability used gave
conflicting results. No measure produced high reliability.
Conclusions: The medical experts showed a low agreement when rating the
postings from the newsgroup. Hence, it is important to test inter-rater
reliability in research assessing the accuracy and quality of health-related
information on the Internet.
A discussion of the different measures of
agreement that could be used reveals that the choice of statistic can be
problematic. It is therefore important to consider the assumptions
underlying a measure of reliability before using it.
Often, more than one
measure will be needed for "triangulation" purposes.
(J Med Internet Res 2002;4(1):e2)
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